Vale Foot Clinic Consultations - COVID 19
Emergency Appointments
We remain open for emergency consultations.
Our college have advised us that during the COVID 19 outbreak we can remain open to support our high-risk patients ensuring that complications such as ulcers and infections are avoided. We cannot allow the NHS to be further burdened by the admittance of our patients to doctor’s surgeries and hospitals during these challenging times.
We encourage any of our existing patients who are worried about their feet to contact us during this period. If you feel your problem is an emergency (e.g. risk of infection or by leaving your feet untreated poses a risk to your health) you can call our reception service where they will arrange for a podiatrist to call you at the earliest opportunity to assess your condition.
When the podiatrist returns your call they will undertake a risk assessment with you to ascertain whether your condition constitutes an emergency. This assessment will be documented on your clinical record outlining the reasons why the podiatrist has either decided to treat or not treat your condition.
If our podiatrist decides that treatment must be undertaken all appointments will take place at our Barry clinic where we are in full control of both our clinical and waiting areas.
Any patient who requires urgent treatment but either has or is suspected of having COVID 19 cannot be treated in our clinic. They will be advised to call 111 instead.
During emergency appointments we will continue to follow the College of Podiatry Infection Control Standards as a minimum but will also take further steps to minimise the risk of COVID 19 infection.
All surfaces and door handles at our clinic will be cleaned to limit the spread of COVID 19.
Further more if you are asked to wait in our reception area chairs will be spread over 2 meters apart and no receptionist will be present.
Appointments will also be staggered to ensure patients are not waiting in the clinic at the same time.
During emergency treatment we will limit the time we spend with patients, and try to work at a distance of 2 meters away from their face. During the treatment patients may be asked to look away from the podiatrist.
Routine Video Consultation
We are now offering online video consultation to new and existing patients. Use the buttons below to book your consultation with our podiatrists.
During a routine video consultation we will:
- Conduct a medical assessment of new patients
- Assess whether you are a high risk patient who needs an emergency appointment.
- Have a conversation about the condition of your feet and lower limbs taking into account any new or ongoing conditions and providing further advice on how to manage the condition.
- Identify if you need further medical supplies or tools to use at home to manage your condition (mailing these to you when needed)
- Issue literature that allows you to continue to manage your condition at home.
- For nail cutting patients we will issue nail care packs if you want them that consist of a file, cream and nippers.
* online routine consultation will be charged at a reduced rate of £10 for existing patients and £15 for new patients.
** any additional supplies that you need sent to you to help you manage the condition will be charged for separately (we will also need to charge postage costs to deliver these)
*** to access the online consultation you will need access to a computer with a web camera or a tablet computer or a smart phone.
Routine MSK Video Consultation
We are now offering online video MSK consultations. Our MSK podiatrist Matthew Broderick will provide this service to both existing patients and new patients with lower limb pain or foot pain. Use the button below to book your consultation with Matthew.
During the MSK consultation we will:
- Conduct a medical assessment for new patients
- Assess whether you are a high risk patient who needs an emergency appointment.
- Have a conversation about the condition you have by investigating your symptoms and then developing a personal care plan for you.
- Identify whether you need items to help you manage the condition at home such as orthotics, therabands, specialist shoes etc.(mailing these to you when needed)
- Issue literature that allows you to continue to manage your condition at home.
* online MSK consultation will be charged at a reduced rate of £25 and will be approximately 30 minutes long.
** any additional items that you need sent to you to help you manage the condition will be charged for separately (we will also need to charge postage costs to deliver these)
*** to access the online consultation you will need access to a computer with a web camera or a tablet computer or a smart phone.
**** If we need further information (such as watching you walk to allow us to make a mechanical gait assessment) during the consultation we may ask you to demonstrate this if possible during the consultation or ask you to send a video following the consultation. This will only be requested if we feel you are in need of an insole to help you manage the condition.
You must provide an email address to receive confirmation of your booking and a link to your consultation.
New patients can book their online consultation immediately.
Existing patients can also book an online consultation immediately as long as we already have your email address on file.
If you have received coronavirus updates from us by email over the last few weeks then we already have your email address on file. Just use the same email address when booking your appointment.
If you do not have an email address on file with us you will need to contact us before you book your online consultation in order for us to update your record.
Payment will need to be completed online during the appointment booking process.
The Vale Foot Clinic
The Vale Foot Clinic offers podiatry/chiropody treatment out of their clinics in Dinas Powys Medical Centre and Barry.
At the Vale Foot Clinic we offer a relaxed, professional service that provides high standards of podiatric care, helping you maintain the best foot health possible.
Subscribe to our YouTube channel to view our treatment videos and to learn more about what we do.
Professional, Client Centred Treatment Plans
Contact us for a professional consultation and assessment that enables us to develop an individual, client centred treatment plan that caters for your needs.
We run a general and musculoskeletal clinic and offer nail surgery to patients that require this treatment. We are open from Monday to Friday and run a Saturday morning clinic along with a late Tuesday evening clinic. We can be contacted throughout the week and also out of working hours using the mobile number provided. Please see the ‘contact us’ section for more details on how to reach us.
Our Practices
